You win by owning the paperwork and copies of anything despatched. I had all that when talking to a rep in human being. He instructed me the gives and choices weren't Portion of any promo, and stated how Telus was having flooded with a lot of these difficulties.
I is not going to go into element as to my very own frustration and anger. Suffice it to mention that following quite a few hours around the cellphone, with a few very valuable people today, and visits to a number of Telus outlets, I succeeded in returning the device and cancelling the account.
How do I learn that human being. I believe I am going into a new billing cycle and I have already been managing in circles for months
As for loyalty, there is not any this sort of matter anymore. Experiencing a similar factor with my Telus household services. I’m done with them continually raising my settlement pricing. Heading back again to Shaw when my deal operates out.
What brought on this put up is a difficulty with outgoing mobility phone calls. After i connect with a number, the individual's caller ID shows my identify in addition to a real estate property company's name.
Also, our phone line to the house came down within a windstorm another evening, as did our neighbors. We don't use a landline anymore, nevertheless the cable is in the street and even now linked on your home conclusion. I prompt that They only take out it completely. They said as I did not have an Lively landline, they might not send a technician out to wash up the wire in the midst of the road.
I am searching for the phone copyright to talk to some representative and questioning should they are available in the weekend. I want to make payment arrangements and made an effort to on chat, even so they instructed me I really have to simply call.
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@chris14 I needed to obvious up some inaccurate info. We are going to maintenance TELUS owned downed strains at no cost. We're going to Telus technical support only get rid of the road entirely for design/renovation reasons but there's a charge associated. We sent you A non-public information in case you want to move ahead with possibly situation.
Moreover, these men and women never provide appropriate explanations of all the costs connected with the offerings, nor provide alternatives or appropriate e mail communications.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
Most definately a fraud. Just received from the telephone with the actual telus and they aided me protected my account.
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You can expect to then get a textual content information if the agent responds, and you can adhere to up at your earliest ease.
The TELUS staff acknowledges that our work spans a lot of Territories and Treaty areas and we're grateful for the standard Awareness Keepers and Elders who are with us right now, whoever has long gone prior to us along with the youth that encourage us.