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I received the exact same contact.She mentioned her identify was Jennifer Smith and had a thick accent. I've quickly reset my koodo password and cancelled my credit card. She experienced my telus and many others. account variety previously.
Howdy RoHo_ and thanks for your time, our staff will probably be pleased to take a look at this along with you. We will have to have more details with regards to your account so we will send out you A personal concept Soon, thanks!
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Having said that, the very best just occurred. Soon after conversing with Telus organization, I wasn't satisfied with the program available and asked for being tranferred into the LOYALTY dept. She altered the price of the data approach but improved the price of the cellular phone for just a Web of -$one. WHAT A JOKE!!!
I identified as Telus CS at 8.55AM Mountain time they usually hanged up on me, declaring which i ought to contact during "common Place of work several hours". Is this for serious?
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@chris14 I planned to clear up some inaccurate info. We're going to restore TELUS owned downed lines at no demand. We are going to only take out the road fully for building/renovation reasons but there is a rate involved. We sent you A personal message just in case you want to move forward with possibly situation.
Also, these people today don't provide appropriate explanations of all The prices connected with the choices, nor present alternatives or appropriate e-mail communications.
The TELUS crew acknowledges that our perform spans lots of Territories and Telus TV support Canada Treaty areas and we are grateful for the standard Understanding Keepers and Elders who will be with us nowadays, all those who have absent ahead of us along with the youth that encourage us.
I assume I am just outdated, but I remember a time when you could contact a business, discuss with a human without sitting on hold for hours, and actually get customer service. Thanks Telus for a great customer practical experience.
If an automatic assistant asks for The rationale of your respective phone, mention "I would want to make payment arrangements for my mobility bill".
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Used to be the chief and The key reason why I have been a faithful Telus custiomer For some time. But This is often about to alter!!